720,000 will not be separated from it

Bokner pays attention to reputation. Even if it provides free training, it can't lower its own style. It deliberately chooses the training venue in the business conference center of a five-star hotel. The luxurious decoration style, the bright crystal lamp on the high relief ceiling, and the whole conference room is brightly lit up.

Thirty trainees arranged their seats in a concave shape. There is a huge projector in front of the conference room. On the high podium, a very funny and elegant man is training everyone.

Just when it comes to the issue of management skills, such as how the manager assigns a task to his subordinates, he talks about very detailed steps.

Tina listened carefully for a while and felt that the key points he mentioned must explain the meaning of the task, set a time limit for reporting or completion, and ask the implementer's thoughts on the task, such as feedback on difficult suggestions, as well as follow-up assistance in the process, summary and improvement after the completion of the task, etc. In fact, generally, managers will do the same when assigning work that they attach great importance to, but if they don't care much about the work, they will explain it more casually, and employees will also do it casually, and the effect will be unsatisfactory.

Following this step happens to turn spontiness into consciousness and form a good and stable management habit.

Other management skills, such as how to communicate, are similar and practical, but Tina thinks about it. In fact, all aspects that managers need to implement in their work follow the management cycle system of PDCA and standardize the steps, just like using The axioms in mathematics directly deduce the theorem, and as long as you can memorize the theorem, you can apply it directly.

She was proud of her little discovery. Maybe the smile on her face was too bright, which attracted the lecturer's attention. She didn't know what she said before, but her ears only had time to catch the last sentence, "Xintian, what do you think?"

Well, what is it? Tina watched all the teachers and classmates staring at her closely. She was dumbfounded for a moment. If she had known it, she would not have slipped at will.

He was planning to ask the handsome lecturer to ask again. Mr. Ding raised the information on the table in front of his mouth and whispered, "I'm asking if you agree. Do you want to sort the work in your hand according to importance and urgency?"

Mr. Ding looks like a classmate who kindly reminds students who are caught by the teacher when sleeping in primary school.

Tina couldn't wait to find a seam to get in and hurry up. In order to prove that she listened carefully, she added, "Of course, it's better. I also do the same. For example, when there are customer complaints or after-sales service, I always regard it as the most important and urgent thing. Generally, it can be arranged for other things. In front."

The lecturer nodded and said with a smile, "In fact, I suggest that we should not call the customer a customer. We should call them partners, so as to show our respect and sincerity for them. After all, a transaction is mutually beneficial to both parties, regardless of whether the buyer and seller is mutually beneficial."

Transferring the concept of partner to the customer is too talented and useless. Tina thought to himself that if it is inferred in this way, teachers and students are also partners in the same classroom, and the hairdressers and customers in the barber shop are also partners, including the couple helping each other to live a life. But on the other hand, it seems that customers can do the same. She was a little confused for a moment.

The lecturer is still waiting for her answer. She quickly smiled and nodded. In fact, it's good to call it. It all depends on which aspect of the relationship people value more. Customers feel that they need to provide more service awareness, while partners emphasize equality and win-win.

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In the room next to the conference center, because it is time to complete a group task, it is completed in groups of ten.

Their group was led to the room next to the conference center. This time the task was to discuss an interesting phenomenon. The pedals of the bicycle were placed in a vertical direction, the pedals were flattened, a rope was tied to the low pedal, and pulled back horizontally, and whether the bicycle went forward or backward.

This is such a question, of course, let the team members discuss it without practical operation, and then report the answer.

This is such a question. Tina's group quarreled a lot. In fact, it was mainly Mr. Ding and Mr. Zhao, who was in charge of the budget and final accounts.

Mr. Ding held a piece of paper in his hand, on which was painted with a bicycle. He marked the effort with an arrow, and tried to say kindly, "Lao Zhao, Lao Zhao, you don't believe in me. You have to believe in science. Look at my drawing of the force map. How clearly you don't you believe it? This bicycle is under backward force. It must be It's walking backwards."

Zhao Gong is also a stubborn old man. His eyes are wide open. He doesn't care whether Mr. Ding is the boss of the subway or not. He said, "I can't understand that. All I know is that as soon as the rope is pulled, the pedal should go down. If the pedal goes down, the bicycle will definitely move forward. Ask them if they think so."

The people next to him looked at each other in constering each other. Originally, everyone thought there was no dispute. The boss said that he could go wherever he went. Is it just a group discussion topic? However, because Zhao Gong was very persistent, some people who thought the same as him also stood on Zhao Gong's side.

Mr. Ding looked at Zhao Gong's stubbornness and unreasonableness. The force analysis he drew, but he couldn't understand it, and his heart was slightly angry. He wiped the sweat on his forehead and said, "I can't understand such a simple effort, and illiterate people can understand it."

Zhao Gong choked his neck and said, "Who do you say is illiterate? I have so many books, and none of them are worse than yours. Who do you say is illiterate?"

Tina sweated coldly. Such a small thing actually developed into a physical attack. It was really an old child. She looked at the other team members and looked dumbfounded with a smile on her face. She was not going to intervene, and the discussion time set by the lecturer was about to end.

She adjusted her mood a little and came to Zhao Gong and said, "Zhao Gong, I support you. I can't understand this picture, and I also think the pedal down and the bicycle should go forward."

Zhao Gong's face calmed down. In fact, Tina really thought so.

However, it is now in the competition, and although she can't understand the picture drawn by Mr. Ding, she still believes in Mr. Ding's major, and with her understanding of Mr. Ding, Mr. Ding must be very confident that he will persist so. Therefore, she said with a smile, "However, whether I can figure it out or not, it's just that I was with my childhood. I learned to play this game and lost a few lollipops, so I remember it clearly. If this is the case with bicycles, they have to go backwards.

Zhao Gong's face was unbelievable. Tina arrows on the string, hardened her scalp, and secretly prayed that Mr. Ding, don't draw anything wrong. She continued, "What's the benefit of lying to you? Well, just trust me. If the bike doesn't go back for a while, I'll be your housekeeper for a week."

Zhao Gong looked at her doubtfully and looked at the little girl with a sincere smile. He was heroic. No matter how much he didn't believe her, he couldn't say anything. He said, "Since you have played, of course I believe you. You don't look like a lie."

Tina felt guilty, and then smiled.

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Finally, it's time to announce the answer. Of the three groups, only their groups have the same opinion. All the bicycles will go backwards. The other two groups do not agree, and each side is forward and backward.

The lecturer stood on the podium with a smile. A team member came up to help balance the bicycle, pulled the bicycle in parallel with his hand, and the bicycle slowly retreated.

Tina burst into applause and laughed sweetly. She was worried to death. Fortunately, she didn't mistrust Mr. Ding.

The lecturer continued to say with a smile, "Today, of course, the third group performed better. This question is not really about the bicycle forward and backward. The key is whether the team members can be consistent and form a united and effective team in a short period of time. At the same time, it is also to examine people's persuasion and persuasive skills. Of course, like the third group, it is best to get the correct answer and keep the same.

The Tina group is the third group, and the third group burst into applause. At the end of this question, there is a break.

There are rich and beautiful fruit drinks and refreshments on the table against the wall of the conference room. Tina walked over and poured a glass of mineral water. As soon as she took a sip, Mr. Ding stood aside and said, "Xintian, what did you think about that question just now? I really played it when I was a child."

Sure enough, she couldn't hide it from Mr. Ding's sharp eyes. Tina smiled gently and said, "Oh, I still can't hide it from you. I really think you're right. There is no way but to convince Mr. Zhao in this way."

She looked at Mr. Ding's thoughtful eyes and decided to confess to the end. She smiled and said, "I'm ashamed that this may have something to do with my sales. In fact, salesmen are all big tricks. That is to say, we usually divide sales tasks. Before the task is determined, of course, we have to work hard to increase the task as little as possible. However, if the task is confirmed, there is no way out. Anyway, we will score. The sales task is higher than the sky. Can you let the sales staff below see that you are not sure? Of course not. Even if the task is impossible to complete, you have to make them feel that it can be achieved by hard work. Then you need to use some methods to convince them and motivate them.