348 The most difficult person to deal with
Everyone quickly finished reading the information, and the teacher invited was fully prepared to use PPT for simulation training. The teacher began to explain, and everyone listened carefully and asked a lot of questions.
Then Luo Qunhang asked everyone to follow one of the contents just explained by the teacher. The temperament type of the passive negotiator matches the temperament type of the active negotiator to select the victims and their families that they want to actively contact.
The information on the table was quickly taken out. Tina and her collaborators had not reached out yet, and there was only one copy of the victim's family information on the table. It was an extremely wealthy single-parent family. Ms. Qi, a capable mother, raised a weak and sick boy alone. Due to hereditary heart disease, the cost of treatment from childhood to adult was no less than one million. The mother and son depended on each other, and the mother doted on her son deeply, so she was extremely angry after this incident.
However, this is not the reason why the information was abandoned by everyone and considered to be the most difficult to reconcile the family members of the infected person. The more critical problem is that the weak child fell into a high fever coma after taking Jinhua Qingyun powder and has been in the hospital for rescue. So far, he has not woken up and has been living in the monitoring room.
Tina took a look at the folder left behind. Her partner was a middle-level manager who had just been promoted in the group, and neither of them took the customer information first. Tina didn't take it because all the patients were in H City. They came from afar, no matter which one they chose. And her partner didn't move, because she wanted to gnaw a difficult bone and show her outstanding ability.
At this moment, the two saw a folder left behind and saw that they already knew which patient it was. They couldn't help looking at each other and smiling. The smile was a little tacit understanding and a little helpless. They all knew that the patient would be left behind, and they also felt that she was indeed the most difficult to deal with.
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Outside the suburbs of H city, outside the residential area of a rich villa.
Boying's car stopped outside an exquisite and luxurious villa. Tina and her partner came down from the car and looked at the towering circle of iron railings and beautiful carved iron doors, and looked at each other.
Originally, they were still worried. They didn't know where to negotiate with Ms. Qi. In the hospital, Ms. Qi saw that her son had not woken up and was definitely not in the mood to negotiate. At home, it is estimated that she often has to go to the hospital to accompany her, and she may not be able to spare time. Later, I learned that Ms. Qi had already picked up her son from the hospital and rented the equipment of the hospital's care unit to be taken care of by a special doctor and nurse.
The two looked at the towering iron door, looked at each other, cheered up, and rang the doorbell.
Hearing that the two people were negotiators of Suxintang, the nanny who came to open the door suddenly threw the door and said coldly, "Wait." Then he turned around and walked back to the villa. Whoever sees such a lovely child suddenly in a coma with a high fever will feel angry.
Then the two only saw the curtains on the second floor of the villa move. A woman with a good face and a good temperament shook, and her cold eyes seemed to be felt hundreds of meters away. The nanny who had just entered came out again and said coldly, "You go back. Our master said that we will see in court. If there is a joint prosecution, she will continue to sue herself and will never let you go."
Tina and her partner looked at each other in con'ssment.
The big iron door slammed, and the nanny turned around and went into the villa. Tina's partner was unconvinced. He slammed the iron door hard and shouted desperately, "Hey, you come out first. We are solving the problem. You can come out and make another appointment with us."
He shook the big iron door unconvincedly, and Tina didn't have time to stop him.
As soon as the door of a dog house next to the villa opened, two fierce big wolf dogs rushed out and went straight to the iron door and barked fiercely outside the iron door. Their eyes were fierce, and their bright red tongues and white teeth were exposed in their open mouths.
Tina's partner was not psychologically prepared. She was shocked when she saw the two big wolf dogs. The hand holding the iron door railing quickly dodged. One step later, she was afraid she would be bitten by the bloody mouth of the wolf dog.
Both of them looked at each other and were a little frustrated. Tina smiled comfortingly and said, "I still think there is something wrong with the training teacher's course. We have to go back and make an opinion. We can't let Mr. Luo pay so many consultants in vain."
Her partner was still frightened and stunned for a moment.
Tina smiled and said, "He taught us so many negotiation skills and negotiation practices, but he didn't teach us how to make our opponents sit down at the negotiating table." She looked at her partner's emotions attracted by her and was no longer so depressed. She whispered, "In other words, he didn't teach us how to start a negotiation."
The partner nodded and casually asked, "I don't know how other people are doing. Maybe it's much better than us."
Tina smiled and whispered, "This is our second negotiation. The first wave of people have returned. If the negotiation was successful as soon as possible, we would not have appeared. But I think we'll always have a good talk."
The partner nodded, got on the car and said to the driver that he wanted to leave and go back to the company.
Tina shook her head and said to the driver, "Master, please find an inconspicuous place to stop the car. We may have to wait here for a day today."
The driver and her partner were stunned, but nodded and did so under her calm smile.
Tina put down the car window and breathes the fresh air of the green mountains and green water around her. She secretly thought that no matter what, she only needs to deal with the most difficult patient's family, isn't it? If all the patient's family members are handed over to her, it's difficult to deal with it. Only one can be done anyway.
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The three of them waited around Qi's villa for almost a day until it was getting late. Tina saw a middle-aged man with glasses coming out of the villa and quickly opened the door and walked out.
Tina's partner also recognized the man and knew that he was Ms. Qi's son's doctor. He had been seeing her son for so many years. He saw Tina get out of the car and knew what she wanted to do, so he quickly followed.
Tina looked at the sight of the middle-aged man leaving the villa, hurriedly walked over, stood at a distance and shouted, "Dr. Fan, hello, I'm the negotiator of Suxintang."
Dr. Fan's face was not very happy, but it was more unexpected.
He raised his eyes and looked carefully at Xin Tian and her partner without saying anything.
Tina rushed to express her business card. She was young, but the position printed on the business card was very high, which made Dr. Fan a little curious and looked at her seriously.
Tina said quickly: "We learned from the news that Ms. Qi's son used our company's medicine and had an allergic reaction. We feel very sorry. We are very concerned about the child's condition and want to help. You know that our company's medical consultant is Fu Sinian, and the company also There are many professional doctors who may also be able to discuss Ms. Qi's son's condition with you.